Showing posts with label wifi device. Show all posts
Showing posts with label wifi device. Show all posts

Tuesday, June 7, 2011

Difference in Selling Device and Selling Service

Wireless (Wimax / CDMA) devices are easily available in market, you can go to any shop and buy a device then later activate it by calling on given number. This is simple example of "DEVICE SELLING" and it has nothing to do with selling service. Yet you bought device don't expect customer service from those services.

Any broadband which allows users to buy device from franchise or shop hardly gets track on device movement. They can't call you back to ask if you are satisfied with their service , you can't stop bills , you and company gap is too much.

Worldcall , PTCL EVO , Wi-Tribe , Wateen , Infinity all are working on Device selling model. Although all of them have their call centers and customer support, but their model is device selling and they cant facilitate their customer even they decide to someday.

Qubee is selling service not device that's why you can't take any QUBEE device from any authorized shop / franchise , distribution office , qubee store etc. You have to order QUBEE Connection, their representative will visit you and deploy the connection after complete satisfaction of signal availability , they would confirm from their concern dept before leaving the device. QUBEE calls their customers when a new customer comes on board. Then time to time they keep in touch, so customer is not calling for their problems but qubee is calling to listen from them.

To get a qubee wimax broadband USB / Wimax Modem(Device)  or WiFi device connection CLICK HERE