Difference in Selling Device and Selling Service

Wireless (Wimax / CDMA) devices are easily available in market, you can go to any shop and buy a device then later activate it by calling on given number. This is simple example of "DEVICE SELLING" and it has nothing to do with selling service. Yet you bought device don't expect customer service from those services.

Any broadband which allows users to buy device from franchise or shop hardly gets track on device movement. They can't call you back to ask if you are satisfied with their service , you can't stop bills , you and company gap is too much.

Worldcall , PTCL EVO , Wi-Tribe , Wateen , Infinity all are working on Device selling model. Although all of them have their call centers and customer support, but their model is device selling and they cant facilitate their customer even they decide to someday.

Qubee is selling service not device that's why you can't take any QUBEE device from any authorized shop / franchise , distribution office , qubee store etc. You have to order QUBEE Connection, their representative will visit you and deploy the connection after complete satisfaction of signal availability , they would confirm from their concern dept before leaving the device. QUBEE calls their customers when a new customer comes on board. Then time to time they keep in touch, so customer is not calling for their problems but qubee is calling to listen from them.

To get a qubee wimax broadband USB / Wimax Modem(Device)  or WiFi device connection CLICK HERE

Welcome November, October Recap

Wireless Broadband Services are experiencing new changes every month, sometimes by giving promotions of zero connection charges on non wifi, sometimes reducing USB charges, sometimes changing tariff and GBs limits.

In previous Month (October 2010) Mobilink Infinity sales force showed up with unofficial offers , and they tried to motivate shop keepers to sell devices on 3 months advance payment of xyz package and false claim of unlimited, Infinity has no package offering unlimited in tariff. In pricing Infinity & Wi-tribe looked aggressive in October 2010 , looks like Wi-Tribe and Infinity running out of money to facilitate customers.

Wi-Tribe customers were waiting for Unlimited because QUBEE already have launched Unlimited Downloading package and they started campaign on Print Media , saw few ads on Sunday DAWN and other leading newspapers. Not even Unlimited but normal limited downloading packages are also same on QUBEE new SHUTTLE (USB) which is different from Wi-Tribe and Infinity.

Wi-Tribe is not offering any packages which can compete the comparatively new wireless broadband "QUBEE" , this means wi-tribe is no more in competition? or they are planning big for the market?

Infinity double volume offer is still going on but their pricing is still very aggressive , it's wifi connection charges are 4000? this is too much as compare to QUBEE , they were charging only Rs. 500 connection charges on wifi in October 2010.

Worldcall is not wimax , but its wireless broadband , so no harm in sharing news about them, The News is there was no news from Worldcall, no change in any plans/tariff etc.

Wateen is giving unlimited on USB dongle, although so many complaints about it.